Reference

agen89 Privacy Policy For Clear Account Control

Your account details, wallet references and device settings are covered in the agen89 Privacy Policy, so you can see what we collect and why.

Account dataWallet referencesCookie choicesSecurity requests
agen89 agen89 Privacy Policy For Clear Account Control
DATA HELP ROUTE

Where To Ask About Your Data

A clear support route helps when you need an account record explained, corrected or removed.

Account requests Ask us to correct contact details or clarify a phone verification record through the…
Wallet records For a DANA, OVO, GoPay or QRIS reference, send the receipt number and date…
Access concerns If a device check or account sign-in blocks your request, describe the device path…
SIX DATA PRACTICES

Six Data Practices Behind Your Account

We keep this policy practical by tying each data practice to an account action you can recognise.

Account details

We use your submitted contact details to create and maintain the account path, send account-related messages and complete phone verification.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may show a reference, amount status and timestamp.

Cookies

Cookies can keep your session active and remember selected account settings on your browser.

Device security

We may record device and browser signals when you sign in, especially after a new phone or unusual session.

Retention

We retain account and payment records for as long as needed for the stated account purpose, security checks, dispute handling…

Change requests

To request access, correction or removal, contact us through the account support route and state the exact record involved.

Privacy Policy Questions From Indonesia

These Privacy Policy answers cover the account and wallet questions you may have before opening an account. We keep the wording direct, including the records used for DANA and QRIS checks, browser cookies, device access and requests sent through the account support route.

The agen89 Privacy Policy covers account details, phone verification, cookies, device signals, payment references and support requests. It applies to the website account pages and explains how we use, store and disclose those records.

Phone verification helps connect an account request to the correct account holder and can add a check when access comes from a new device. We may use the verification record for security and account support.

Yes. The Privacy Policy includes DANA and QRIS references, along with OVO, GoPay, bank transfer and virtual account records. We use a reference, status or timestamp to match an account action.

You can contact us through the support route shown after login and state whether you need access to, or correction of, a specific record. We may confirm ownership before releasing or changing details.

Cookies can preserve your login session and selected account settings in a mobile browser. Blocking them may remove session continuity and cause an additional sign-in or device check during account access.

We keep payment references and related account records for the period needed for the stated account purpose, security checks, disputes or legal duties. Records are removed or de-identified when that need ends.

Where local law permits, you can request removal through the account support route. Tell us which record you mean, and we will check account ownership, required retention duties and the applicable request path.